SkinTrends is hiring!

We are looking for individuals who share our passion for health and beauty. The following derma clinic jobs at SkinTrends are open for hiring: 

 

Job Title: Clinic Attendant

Responsible to: Clinic Supervisor

Job Description:

Manages sales and inventory. Must have pleasing personality. Must be willing to train. 

Tasks:

• Identify customer needs and provide corresponding solution
• Examine patients’ skin (using magnifying lamps or visors when necessary) in order to evaluate skin condition and appearance
• Sell clinic products through demonstration (e.g., how to clean and care for skin properly, how to use and apply products)
• Market new promos and products, achieve sales and loyalty goals;
• Maintain clinic through stock replenishment and good housekeeping procedures

Qualifications & skill requirements

• High school diploma / diploma in aesthetics from vocational school / college degree 
• Good interpersonal skills
• Good communication skills
• Willing to learn
• Able to work as part of a team
• Able to provide unique customer care
• Able to use own initiative
• Cooperative

Competence (in order of importance)

• Cooperation – the position requires being pleasant with others on the job and displaying good-natured, cooperative attitude.
• Attention to detail – the position requires being careful about detail and thorough in completing work tasks
• Integrity – the position requires being honest and ethical.
• Self-control – the position requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Dependability – the position requires being reliable, responsible and dependable and fulfilling obligations

 

 

 

 

Job Title: RECEPTIONIST

Responsible to: Operations Manager

Brief description

The position of receptionist consists of answering inquiries and obtaining information for general public, customers, visitors, and other interested parties. It also consists of providing information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Tasks

• Collect, sort, distribute and prepare mail, messages and courier deliveries;
• File and maintain records;
• Greet persons entering the clinic, determine nature and purpose of visit, and direct or escort them to specific destinations (clinic attendant of patients’ choice);
• Hear and resolve complaints from customers and public;
• Operate telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments of patients;
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents;
• Process and prepare memos, correspondence, travel vouchers, or other documents;
• Receive payment and record receipts for services;
• Transmit information or documents to customers, using a computer, mail, or facsimile machine.

Qualifications and requirements

• Education
      o A bachelor graduate
• Abilities
      o Ability to give full attention to what other people are saying, to actively look for ways to help people, and to adjust actions in relation to others' actions.
      o Good customer service skills are essential for work as a receptionist. You will often represent a visitor's first impression of a company, so it is important to convey a courteous, professional, and helpful demeanor. You will need to have an excellent speaking voice and be a skilled active listener.
      o Computer skills are also important. A receptionist will be expected to be familiar with standard software programs such as Word, Excel, and Outlook.
• Experience
      o Customer service experience can be beneficial Competencies (in order of importance)
• Dependability — the position requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail — the position requires being careful about detail and thorough in completing work tasks.
• Integrity — the position requires being honest and ethical.
• Self Control — the position requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Cooperation — the position requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

 

Job Title: CLINIC SUPERVISOR

Brief description

The position of CLINIC SUPERVISOR as representative of management, support Skintrends mission, vision, strategic plan, and goals and management decisions; establish branch mission and goals.

Tasks

• Interpret and ensure self and team members are in compliance with clinic policies
• Provide leadership and manage the branch; make decisions; solve problems; maintain records; conduct meetings; represent the branch at internal and external meetings;
• Manage employees and team performance; provide new employee orientation; coach and motivate employees; evaluate; investigate complaints or performance concerns; implement disciplinary actions as needed and in consultation and coordination with Human Resources & Operations Manager;
• Manage and ensure effective employee/labor relations; create an ethical, non-discriminatory and safe work environment; establish effective communication lines; identify and solve employee problems; manage conflict, respond to grievances;

Qualifications and requirements

• Bachelor graduate
• Ability to give full attention to what other people are saying, to actively look for ways to help people, and to adjust actions in relation to others' actions.
• Ability to use computer system, to process and verify information and to resolve conflicts or negotiate.
• Two or more years supervisory experience
• One year to two years’ experience in selling

Competencies (in order of importance)

• Attention to Detail — the position requires being careful about detail and thorough in completing work tasks.
• Dependability — the position requires being reliable, responsible, and dependable, and fulfilling obligations.
• Self Control — the position requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Concern for others – job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job
• Stress Tolerance – job requires accepting criticism and dealing calmly and effectively with high stress situations
• Integrity — the position requires being honest and ethical.
• Cooperation — the position requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.